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Step-by-Step Guide to Fill Accident Report with Nationwide

By Author - February 20, 2025

Step-by-Step Guide to Fill Accident Report with Nationwide

Getting involved in a car accident can be a stressful and shocking experience. Whether a minor collision or a major car accident, it’s common to panic and go blank about what to do next. However, if you’ve experienced a car accident, one of the most important things to ensure smooth and hassle-free processing of your claim is filing out the accident report accurately and honestly. If you're insured with Nationwide and want to submit an accident report after a car accident in the UK, this step-by-step guide will walk you through the essential steps for submitting an accident report accurately and ensure the smooth processing of your claim.

1. Stop Your Car and Ensure Safety

The foremost thing you need to do before filing out an accident report is stop your car at a safe place and ensure the safety of everyone involved. In case of a major car accident, you must immediately call the Nationwide car accident claims helpline to report the accident. Failure to stop your car after an accident maximises the risk of harm and damage to people and property.

2. Seek Medical Assistance

In case you or any of your passengers have suffered major or minor injuries, you must immediately seek medical assistance from a qualified professional. Also, get a copy of the medical reports, as it might serve as crucial evidence to support your claim.

3. Collect Essential Information from the Accident Scene

Gather all the crucial details from the accident scene to ensure smooth and accurate reporting of the accident. These details must include the date, time, and location of the accident and the parties involved, including name, address, contact details, vehicle registration details, and licence numbers.

Furthermore, take photographs and videos of the accident scene, vehicles involved, damages suffered, physical injuries, and the surrounding areas. If there are any eyewitnesses who may have witnessed the accident, make sure to collect their contact details and addresses so that you can reach out to them later.

4. Report the Accident to the Nationwide

Next, call the Nationwide car accident claims helpline to report the accident and receive emergency assistance to get back on the road. You can report the car accident to Nationwide in several ways:

  • You can call the Nationwide car accident claims helpline and their dedicated team will guide you through the next steps.
  • You can initiate your claim online through their official website by logging into your account and registering a new claim.
  • In addition, you can report the accident and initiate your claim via mobile app.

When you contact Nationwide to initiate your claim, you must provide accurate details of the accident, including the date, time, and circumstances that caused the accident. Providing misleading or inaccurate information can result in the rejection of your claim.

5. Fill Out the Accident Report

When you contact the Nationwide car accident claims helpline to file your claim, they may ask for several details to kickstart the claim process. These details include:

  • Policy Information: Enter the correct details of your insurance policy, including the policy number and vehicles insured.
  • Accident Details: Provide honest and accurate details of the accident, including the date, time, weather conditions, and road traffic conditions when the accident happened. Also, share accurate information about the circumstances that caused the accident. Don’t miss any crucial information, as it might impact your claim.
  • Damages and Injuries Suffered: Share a list of all the damages you’ve suffered due to the accident, including vehicle damages, property damages or any major or minor injuries.
  • Eyewitness Details: Submit the names and contact details of the eyewitnesses as well as their statements. In addition, if the accident was reported to the police, share the crime reference number.

Nationwide Car Accident Claims Helpline

6. Submit additional information

Once you’ve filed the accident report, provide additional documents and information to ensure smooth and quick processing of your claim. These might include:

  • Photographs and Videos: Submit evidence you’ve collected from the accident scene, such as photographs and videos of the accident scene, vehicle damages, and visible injury marks.
  • Medical Records: If you or any of your passengers had suffered any major or minor injury as a result of the car accident, submit medical reports and receipts of expenses incurred on treatment.
  • Repair Estimates: In case your vehicle has undergone repairs, share the receipt of the repair expenses.

7. Follow Up and Track Your Claim

After you’ve submitted the accident report, Nationwide will initiate your claim. A dedicated claims adjuster will be appointed to review your claim and investigate the damages and injuries.

However, once your claim has been initiated, you must stay ahead of its progress by regularly tracking your claim. Additionally, if the claim adjuster requests additional documents, provide them with the required documents as soon as possible. Also, stay in touch with your claims adjuster to receive regular updates about your claim status.

8. Resolve Your Claim

When your claim investigation is completed by the claim adjuster, he will contact you to discuss the outcome. If your claim is successful, Nationwide will settle your claim according to your insurance policy. However, if you’re unsatisfied with your claim outcome, you can seek further assistance to get deserving compensation.


Accurately Filing an Accident Report Is a Vital Step to Ensure Hassle-Free Processing of Your Claim.

In conclusion, we can say that correctly filing out the accident report is a crucial step toward ensuring a smooth and efficient resolution of your claim. By following the steps outlined in this blog, you can file your accident report accurately, minimise delays, and ensure smooth claim processing. From collecting essential details at the accident scene to submitting your accident report and staying updated with your claim progress, every step plays a vital role in ensuring a quick settlement of your claim.

In moments of uncertainty and panic after a car accident, Nationwide's car accident claims helpline can be your solution to quick accident support. With Nationwide's accident claims helpline, you can easily submit your accident report and consistently follow up on your claim progress to ensure quick settlement without any delay or hassle.