0800 772 0850

My Policy Car Insurance Accident Claim 0800 772 0850

We will take care of everything from the initial assessment to finalising your claim so that you can be back on the road as soon as possible.

Leading claims management experts in the UK

We are one of the leading companies offering My Policy insurance claims assistance in the UK, having successfully handled thousands of cases. If you’re involved in a no-fault car accident, we will manage your car insurance claim at no cost.


Zero excess

You won’t have to foot any insurance excesses if you did not cause the accident, thus preventing your premiums from increasing.


No-claims bonus security

Losing your no-claim bonus is not among our worries when you claim with us. We guarantee that your no-claims bonus remains unharmed with us.


Quick vehicle recovery

After an accident or collision, we do not want you left on the roadside helpless. We will ensure prompt and safe recovery of your vehicle at all times from wherever it might be stranded.


Approved garages

Our extensive network of car manufacturers’ approved garages means we will get your vehicle repaired to the highest standard.


Like-for-like hire

When your car is being fixed, or it’s unroadworthy, we can give you a replacement vehicle of the same make and model as yours through the like-for-like hire.


Expert legal team

We have been successful in processing car insurance claims with our experienced solicitors, who are conversant with no-fault accident law, resulting in full compensation to victims.


Fast processing of claims

With our efficient and prompt claim procedure, there is no need for much paperwork and long waits. You can easily make your claim without paperwork headaches.


Free impartial advice

You may call us free on 0800 772 0850 at any time regarding questions on My Policy insurance claims without any obligation. Our solicitors will advise and help you pursue your case accordingly.


No-win, no-fee

Our solicitors work under a policy of operating on a “no-win-no-fee” basis when handling our clients’ insurance claims. So, you won’t pay anything if you lose your case.


24/7 assistance

In the event of an accident, we are always available to provide emergency assistance and guidance. For immediate assistance following a non-at-fault car accident, please call our car insurance claims line on 0800 772 0850.

Start Your Claim With Us

We shall ease the burden off your shoulders with expert
accident management support

  • In emergencies following car accidents, you should reach out to us using the My Policy car insurance.

  • We will establish if there is any party at fault who may be pursued for damages on your behalf.

  • We shall assist you in the process of filing car insurance claims to help you get compensation for the losses incurred.

  • Our team will recover your vehicle from the accident scene and arrange repair work with our trusted network of manufacturer-approved repairers.
  • In cases where your vehicle cannot be repaired, we will ask an independent engineer to value the damages.

  • A temporary replacement vehicle will be provided until such time as your car is getting fixed.

  • We will keep checking on how your repairs are going so that we can keep you informed about the progress made so far.

  • Contact us on 0800 772 0850 so that we can discuss further how you can make a My Policy insurance claim to get compensation for damages and losses.

Accident management services
we offer

  • Vehicle recovery
    Our vehicle recovery services are designed to ensure the safety of your vehicle through quick recovery from the accident scene into our safe storage yards.
  • Approved repairs
    In case you want your vehicle to be repaired, we will arrange it for you. There are no excess costs for the repairs of your vehicle, which will take place in trusted and reliable garages that are found within the UK.
  • Vehicle storage
    Are you worried about keeping your car after an accident that was not your fault? Contact us through our MyPolicy claim line . We have well-maintained yards where we offer hassle-free storage services for vehicles while claims are being sorted out.
  • Replacement vehicles
    If your car is beyond repair, you qualify for a replacement vehicle. Call us via the emergency helpline 0800 772 0850 to get a like-for-like replacement vehicle so you can continue your normal routine without any worries. It’s possible to hold on to it until settlement of your claim.
  • Injury claims assistance
    Our solicitors will give you invaluable advice towards securing damages arising from physical harm done to oneself. Speak to our solicitors for free no-obligation advice to make your claim.
  • Claim management
    From handling paperwork to bargaining with insurers, arranging vehicle repairs and offering alternative vehicles, we will take care of everything.

What makes us
different?

We will prioritise saving you from the stress of a no-fault car accident. Here are some benefits you get when making us your choice for claims management.

24/7 vehicle recovery

Looking for vehicle recovery services? We’ll recover you from the accident scene regardless of what time it is.

Guaranteed repairs

Through our extensive network of repairers, we can arrange high-quality and guaranteed repairs to your car.

No increase in insurance premium

The car insurance claim will not be made against your own policy. So your insurance premium won’t be affected.

Free replacement car

We will keep you mobile by providing a like-for-like replacement vehicle without any upfront charges.

A network of reliable partners

To provide you with excellent services, we have developed a strong network of approved repairers and competent solicitors in the UK.

Fast claims settlement

Our experienced solicitors negotiate with the other driver’s insurer to ensure your motor insurance claim is settled fairly and quickly.

Immediate help

We promise immediate emergency assistance following a non-fault road traffic accident without any delay.

Tailored assistance

Your claim is our top priority. We, therefore, have a dedicated claims handler who will take responsibility for your case personally and keep you informed every step of the way.

No excess charges

You don’t need to make extra payments or bear out-of-pocket expenses for our services. We will recover all costs from the other party.

How can you increase the chances of getting
adequate compensation?

It is distressing being involved in an accident, which isn’t your fault, but it is even more frustrating dealing with the claims processes. To maximise chances of obtaining adequate compensation, establish innocence beyond doubt by offering tangible evidence. Here is what you must do after a car accident if you want to get just enough money as compensation.


  • Ensure your safety your safety

    Stop your car at a safe place and check yourself and your passengers for major or minor injuries.

  • Get immediate medical help

    In case any passenger in your vehicle is hurt, call a professional doctor right away.

  • Collect evidence

    Essential evidence to be collected from the accident point are photos of where accidents have occurred, those responsible for the accident, damages caused, serious injuries and numbers on the number plates of all drivers.

  • Call police

    Report the accident to the police. By calling law enforcement authorities, you will get enough guidance to support your My Policy car insurance accident claim 0800 772 0850 .

  • Exchange information

    If it’s possible, provide the other party with your insurance information as well as get theirs. Some of this information includes their full names, phone numbers, physical addresses, and licence plate numbers.

  • Collect eyewitness details

    Information about witnesses, such as phone numbers can also be captured for future reference purposes.

  • Note down expenses

    Even if you are paid back entirely, it is still important that you keep the receipts of the costs incurred through repair services, medical attention, or any other expenses to get indemnified over all the charges.

  • Seek advice from a no-fault solicitor

    For advice on how to mount a successful claim for compensation under our no-fault regulation system, call us at the helpline number 0800 772 0850.

Do you want to make a claim of no-fault? Start now

It can be intimidating to make a My Policy claim line after being involved in an accident, which is not your mistake. Consequently, we will assist you with this process.

Contact us

Contact our team on the My Policy car insurance contact number about your case.

Give details

Please give us all the particulars of the accident, including the date, time, location and how it happened.

Provide evidence

Provide some proof to support your claim. They may include photos of the accident scene, eyewitness statements, police reports and CCTV videos.

Claims Processing

We will initiate your claim after assessment. Our team will keep you informed on how things are going.

Frequently Asked Questions (FAQ)

Got questions about the My Policy insurance claims? We have them answered here.

No, we charge all costs of replacing your vehicle from the insurer of the at-fault party. You only need to pay when you do not cooperate with us, use a solicitor without our knowledge or give false information regarding your case.

We will make our best effort to finalise your My Policy car insurance claim as soon as possible, but the time to settle the claim will depend on the peculiarities of your case. Once we file your claim, we will keep you informed of any developments.

Yes, the insurance company of an at-fault party covers all expenses relating to the recovery of the vehicle. You may have to provide proof in the form of a police report or pictures taken at the scene indicating that you are entitled to receive compensation.

Yes. If you are a non-fault driver, you are eligible for credit hire. When you need a replacement vehicle because yours is written off or being repaired, call us on the My Policy insurance claim number. We’ll give you another car like yours until yours comes back onto the road.

If you submit your claim through us, we will not make a claim against your own insurance policy, and there is no risk of losing any of the years’ worth of bonuses or discounts that you have accumulated.

Certainly! We can arrange for your vehicle to be repaired at your preferred garage. We will liaise with the repairer, ensuring that only the highest quality standards are met and fast repairs are performed.

We will arrange for a replacement vehicle similar in size, value and function to your own vehicle. You just need to call us on our My Policy insurance claim number and specify what you need. We shall then provide you with a suitable one.