Accident Claims
Road Traffic accidents are common in the UK. However, it's very stressful and overwhelming to deal with the aftermath of a car accident. If you’ve been unfortunate to be involved in a road traffic accident in the UK, it's crucial to know the right steps to deal with the insurance and get emergency assistance. If you’re insured with Liverpool Victoria and seeking to make an LV road traffic accident claim to get compensation for the damages and injuries suffered, it’s important to take the correct steps to maximise your chances of a successful claim outcome.
This blog will provide information on what to do if you’re involved in a car accident in the UK and the steps you should take to pursue your claim successfully and secure the compensation you deserve.
Your foremost priority after a car accident in the UK is to move your car to a safe place away from the traffic to prevent further accidents. Check yourself and any of your passengers for any major or minor injuries, and immediately seek medical treatment if you or your passengers have any signs of minor or major marks. Even if there are no injury signs, you must seek medical attention as some injury symptoms like that of Whiplash or internal trauma may appear later on.
In addition, make sure to get a copy of the medical reports, as they might be crucial evidence that could help strengthen your LV road traffic accident claim.
If you’re involved in a major car accident in the UK that has caused significant injuries or damages, you must immediately report the accident to the police within 24 hours. Provide accurate details of the accident to the concerned officer, as the details they will document will become crucial evidence to support your claim.
Next, you must collect relevant information from the accident scene to support your LV road traffic accident claim. The more information you collect, the higher the chances of securing maximum compensation. This information must include:
You should contact Liverpool Victoria's dedicated team as soon as possible to report the accident and receive immediate assistance. Call the LV accident claims number and provide accurate details of the accident, including the information gathered from the accident scene that will be required during claim submission. Moreover, seek immediate assistance to get back on the road in the shortest possible time.
Once you’ve provided all the necessary information to the insurer, they will appoint a claims adjuster to assess the details of your claim and review all evidence to determine the party at fault. In addition, they will evaluate the damages to your vehicle and injuries sustained by you or any of your passengers.
The claims adjuster or the team may reach out to the eyewitnesses, examine evidence, and review police reports to gain an in-depth understanding of the circumstances that led to the accident.
After the completion of the investigation, the claims team will determine the fair settlement amount that covers medical expenses, vehicle repairs, lost wages, or any other damages you’ve suffered. In case of any disagreements, they will negotiate with the other party to secure deserving compensation for your LV road traffic accident claim.
In case your vehicle is damaged and requires repairs, LV will arrange repairs from a trusted repairer in the UK. Liverpool Victoria works with a wide network of manufacturer-approved repairers in the UK who specialise in carrying out high-quality vehicle repairs.
Based on your insurance policy terms, you might also have the opportunity to choose your own repairer for your vehicle repairs. Furthermore, while your vehicle is undergoing repairs, Liverpool Victoria may provide you with a courtesy vehicle, depending on the terms of your insurance policy.
Once both parties have arrived at a mutual settlement, Liverpool Victoria will issue the claim payment that will cover all the damages you’ve suffered due to the accident, including vehicle repairs, medical expenses, loss of earnings, or any pain and suffering you’ve experienced. LV’s dedicated claim experts will ensure you get fair compensation for all the damages and injuries.
To ensure smooth and quick processing of your claim, avoid making these mistakes:
Being involved in a car accident can be stressful, but knowing the right steps can make your LV road traffic accident claim process smooth and hassle-free. By ensuring your safety, collecting essential information from the accident scene, and reporting your accident without delay, you can maximise your chances of securing maximum compensation.
Whether you’re making a claim for the first time or dealing with a complicated situation, the steps outlined in this blog can guide you in moving forward with your claim with confidence.