0800 772 0850

Chaucer Direct Car Insurance Accident Claim 0800 772 0850

With every single step covered from the time you report a car accident to the time your no-fault claim is managed, we’ve got you all the way.

Comprehensive claims management
without any excess

Being involved in a no-fault car accident can be stressful. We’ll relieve you from such by providing comprehensive claims assistance related to no-fault vehicle accidents without any deductible throughout. Chaucer Direct car insurance accident claim 0800 7720850 to start your claim with us.


No excess

We realise that car accidents can be traumatic. Thus, we offer you peace of mind at no extra cost. There will be zero excess charged by us for our accident management services.


No impact on no-claims bonus

Chaucer Direct car insurance accident claim 0800 7720850 for claims assistance on car insurance. We shall ensure that all your accumulated discounts are still intact.


Quick and efficient claims processing

By having our streamlined and hassle-free Chaucer Direct insurance claims process , we guarantee quick handling of your claim so that you get what is rightfully yours as soon as possible.


Quality repairs

We strive to offer top-quality repairs for your damaged car with our trusted and vetted network of approved repairers in the UK.


Like-for-like replacement

Had a no-fault accident and want a replacement vehicle? We will give you a like-for-like loaner car that is the same, make, model and size as yours.


Injury claims

We can help you get professional advice from experienced solicitors in the UK about claiming compensation for injuries caused by no-fault accidents.


Dedicated claims handler

Throughout the process, our dedicated claims handler will update you on the progress of your claim and advise you on how to proceed with your car accident claim.


24/7 assistance

Our lines are open day and night. To get in touch with us regarding Chaucer Direct car insurance claims, please call us now at the Chaucer Direct claims contact number.


Friendly and supportive team

Our friendly team will relieve all the worry and stress in making the claim, ensuring quick settlement as soon as possible.


Continuous claims tracking

Until it is over, we will always keep you posted about the developments on the Chaucer Direct accident claim.

Start Your Claim With Us

We provide helpful assistance for fast recovery
after a car accident

  • After an accident that was not your fault, we have a team of dedicated claims experts ready to help get you back on track.

  • To get help in the recovery process, call Chaucer Direct ’s Claims accident claim helpline. Our team will collect your car from the accident scene.

  • We will initiate the car accident claim process for you so that you can be compensated for all damages and injuries.

  • We can also assist you with claiming out-of-pocket expenses resulting from the car accident.
  • Our main role is to liaise with all other parties involved in the accident on your behalf for quick settlement of the Chaucer Direct insurance accident claim.

  • Our team will organise repairs through our established repair network for your vehicle if it is damaged.

  • In case you require a replacement vehicle, we will provide you with a similar car as a substitute.

  • If your vehicle has been written off, we can bargain for an equitable sum as compensation.

Our wide range of accident
management solutions

  • Vehicle recovery 24 hours a day, 365 days a year, we provide immediate assistance in recovering your damaged vehicle. Our dedicated team for recovery will bring your damaged vehicle from the accident scene to a safe place.
  • Vehicle repairs Through our network of approved repairers across the UK, we are able to guarantee full vehicle repairs on time and professionally.
  • Vehicle storage If your car is deemed not fit enough for the road, we shall recover it from the scene of the accident and transport it to our secured storage facilities. Our well-run storage facility has enough space where you can keep your vehicle until you receive payment for its repair.
  • Replacement vehicle We will provide you with a like-for-like replacement vehicle free of charge regardless of the type of motor car you drive. We offer non-faulty drivers similar cars to help them get back on the road as soon as possible.
  • Injury claim support You will be able to receive damages for your injuries and other losses after a no-fault car accident. Our solicitors can help you in making successful , Chaucer Direct motor insurance so that you get compensated for your injuries.
  • Claims management It may be tough to deal with your claim by yourself. Our non-fault claim experts will take care of your claim from beginning to end, professionally and conscientiously, drawing on their wealth of experience and expertise.

Why choose us for Chaucer Direct car
insurance claims management?

We are the people you trust to collaborate with you in smoothing through all aspects of Chaucer Direct car insurance . With our constant guidance and backing, you can avoid the headache of self-management of your claims and start driving again without much ado.

Complete accident support

From vehicle recovery through arranging repairs, providing rental vehicles as well and handling all aspects concerning your car accident claim , we offer complete accident aftercare.

Round-the-clock support

You’ll find us ready and available for your accident management needs 24/7. So, you can call us anytime for immediate help regarding a no-fault road traffic accident.

No-win, no fee

If you fail to win your car insurance claim , then there will be no cost for the legal fee for your claim.

Fast processing of claims

With our stress-free claims process, we ensure that your Chaucer Direct insurance claims are settled swiftly without any hassles or unnecessary delays.

Approved repair network

We have an approved repair network which consists of carefully selected manufacturers’ garages that offer excellent repairs to the highest standards.

Advice from experts in handling claims

Our experienced claim solicitors are outstanding when it comes to offering professional advice on car insurance claims.

Individualised support

Your dedicated claims handler will hold your hands and support you all through the car accident claim as well as address all your worry points.

Similar replacement car

As a driver not at fault, we arrange for a similar vehicle to be delivered without having to pay anything upfront.

Safe storage

We provide storage facilities where you can leave your car as you settle things after an accident situation.

How to get the most out of a Chaucer
Direct car accident claim?

Taking the right actions after a non-fault motor vehicle accident is essential for the safety of everyone involved in the accident and for successful insurance claims. Follow these steps to ensure you receive every penny you are entitled.


  • Take your car to a safe place:

    Stop your car at a safe place away from other traffic following an accident that was not your fault. Switch off the engine of your vehicle so that gas cannot spill and cause fire.

  • Assess yourself:

    Check if there is any pain or injuries on you as well as any other occupants in the vehicle and promptly get medical help from an experienced healthcare provider to heal your wounds before it is too late.

  • Write everything down:

    Document all crucial information about the accident, such as date, time, location, weather condition, nature of road surface or anything else that can form a strong basis for claiming compensation.

  • Capture pictures as well as record videos

    As much as possible capture photographs and videos on how the incident happened and also on vehicles involved in different perspectives. This will serve as key visual evidence to back up your claim.

  • Keep records of your health:

    Record each visit to the doctor, any prescribed medicines and all treatments performed by a medical specialist.

  • Exchange data

    Contact other drivers in an accident and exchange information, such as their names, contact details, insurance policy number and vehicle registration number.

  • Contact people who witnessed the accident:

    Make contact with those who were present at the site of the incident. They might have some valuable facts concerning how the occurrence took place hence making your case stronger.

  • File a claim

    To start your car accident claim process, call us at the Chaucer Direct claims contact number and get your deserving compensation for the damages caused.

Start your Chaucer Direct accident claim in 4 simple steps

Would you like to file a Chaucer Direct car insurance ? These are the four simple steps to follow if you want to initiate our claims process without being overwhelmed by paperwork or documentation.

Get in touch with us

Reach us through Chaucer Direct claims contact number , and brief us about the accident.

Give info

Tell me your policy number, vehicle registration numbers, and eyewitness statements, including the crime reference number.

Share proof

Submit evidence you have gathered and relevant papers required for commencing the claims process.

Claim verification and submission

We will verify your claim, and if the details are found to be correct and true, your claim will be accepted and processed.

Frequently Asked Questions (FAQ)

Got questions about the Chaucer Direct insurance claims? We have them answered here.

We will try our best to settle your claim as soon as possible. Once you provide us with the relevant details, we will provide you with an approximate time limit to resolve your claim.

Yes. However, you’ll have to obtain an estimate and get approval, which may take some time. So, it’s better you choose one of our repairers as it will save you time by eliminating the need for estimate approvals.

Yes. We will provide you with a like-for-like replacement vehicle until your vehicle is undergoing repairs at one of our repair centres.

You might have to pay the excess to the garage when your vehicle is undergoing repairs. However, we will help you claim the excess from the at-fault party’s insurer.

Our vehicle recovery services are operational 24 hours a day. Rest assured, whenever you dial our Chaucer Direct claims number, we will send a team of recovery experts right away.

We will find another similar car for you to use while we take your crashed vehicle into repairs in case it is considered unsalvageable due to involvement in an accident on the road.

You can keep the replacement vehicle until your car undergoes repair by a specialist at any of our centres. In case your car is declared ‘written-off’, you can use the replacement vehicle until your claim with Chaucer Direct car insurance accident claim 0800 7720850 has been cleared.